Really Right Stuff ships all orders from our headquarters in San Luis Obispo, California. Any package shipping outside of the United States is considered an international package. International packages ship via US Postal Service (USPS) or United Parcel Service (UPS). Shipping via FedEx is an option if customers have their own FedEx accounts; contact us. Shipping via other couriers is not available. Ship cost estimates obtained on our website are real-time estimates based upon your shipping address and the package weight. Please provide a complete postal code in order to obtain the most accurate ship cost estimate.
Ship costs include carriage and insurance only; customer is responsible for any duty or tax-related costs. Please include your VAT ID number (when available) in order to support import clearance. After your package ships, you will receive an email that includes the ship method and package tracking number. Agents may or may not charge a clearance fee for handling the customs procedures.
For first time customers, the billing address and shipping address must match. This is a fraud prevention measure. Also, Really Right Stuff reserves the right to hold any order for confirmation. In rare cases we may request additional information to confirm the card number, card holder, and billling address.
US Postal Service Options
The US Postal Service offers multiple ship options; delivery times vary depending upon the shipping method, processing time in customs in the destination country, and shipping carrier in the destination country. Note that the ultimate carrier is not always the postal service in the destination country. Some countries contract deliveries with private companies. RRS is unable to specify how your package is handled once it is released to the US Postal Service. For example, we cannot require a signature for delivery, we cannot specify to leave the package with a neighbor if you're not home, and we cannot specify a certain day or time for delivery. Every detail about package delivery is controlled by the postal service (or their contractee) in the destination country. If you have special delivery requirements, we recommend selecting UPS for delivery of your order.
First-Class Package International Service: Limited to orders with total value less than $400, total package weight less than 4 pounds. Not available for all destinations. Deliver time varies by destination, but Really Right Stuff has experienced ship times as long as 8 weeks using this service.
Priority Mail International®: this service provides limited tracking and delivery times vary from 2 to 6. Not available for all destinations. This is the preferred postal service option for shipments to France.
Priority Mail Express International™: this service provides the best tracking (though it's not as thorough as UPS tracking). Not available for all destinations. Delivery times vary from 1 to 5 weeks. In general, ship times for packages going west (e.g., Australia, New Zealand, Asia) are quick; about 1 week. Ship times for packages going east (e.g., Europe) are slower and average about 3 weeks.
United Parcel Service (UPS) Options
The only UPS shipping method that Really Right Stuff uses is Worldwide Saver. We have negotiated an excellent discount rate with UPS, and we pass those cost savings to you. Delivery time varies from 1 to 7 business days.
Note that UPS delivery to some international areas carries higher operating costs. UPS charges an Extended Area Surcharge fee for delivery to these areas. If the actual ship cost for your order is substantially higher than estimated, Really Right Stuff will contact you to confirm the additional charge. Click HERE for the UPS International Extended Area Surcharge Listing.